Terms & Conditions

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Terms and Conditions

Welcome to Twisted Moon LLC! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing this website and/or purchasing from us, you agree to be bound by the following terms. If you do not agree with any part of these terms, please do not use our site or services.

1. Products & Descriptions

We strive to display and describe our loc accessories as accurately as possible. However, slight variations in color, size, or design may occur due to handmade elements or screen settings. All products are sold “as is.”

2. Pricing

All prices are listed in USD. We reserve the right to change prices at any time without prior notice. Prices do not include shipping, taxes, or customs duties (for international orders).

3. Orders & Payment

Orders are processed once payment is received in full. We accept all major credit/debit cards and other payment methods as shown at checkout. We reserve the right to cancel or refuse any order at our discretion.

4. Shipping

Please refer to our Shipping Policy for detailed shipping information, including costs, timeframes, and international orders.

5. Returns & Refunds

Due to the nature of our products and for hygiene reasons, all sales are final. We do not accept returns or exchanges unless the item arrives damaged or defective.

6. Intellectual Property

All content on this site—including logos, product names, designs, photos, and text—is the property of The Twisted Moon LLC and may not be used, copied, or distributed without our written permission.

7. Limitation of Liability

We are not liable for any damages or losses resulting from the use or misuse of our products. Please use all items as intended and consult a professional if you have any concerns.

8. Privacy

Your privacy is important to us. Any information collected from you is used solely to process your order and communicate with you. We do not sell or share your personal information with third parties. For more, read our Privacy Policy.

9. Governing Law

These terms are governed by the laws of Michigan/Alabama, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date.

If you have any questions about these Terms and Conditions, please contact us at tara@twistedmoonllc.com.

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